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Asian Age 6 Apr- Schools defy government order on fee refund in 15 days

Schools defy government order on fee refund in 15 days

Published : Apr 6, 2017, 2:10 am IST

Updated : Apr 6, 2017, 6:49 am IST

The copy of the complaint was posted on admissionsnursery.com, an online forum of parent community.

New Delhi: Hurdles for parents seeking nursery admission for their toddlers in Delhi does not seem to end, as some schools are not refunding them the fees even after DoE clearly directed that schools have to refund the fees within 15 days from the day of withdrawal.

One of the parents has lodged a complaint with the DoE grievance cell stating that she made a payment of Rs 27,950 for her child’s admission to Delhi International School, Sector-13, Rohini, but when she asked for a withdrawal, the school said that the fee is non-refundable.

“I had made the payment on March 9 and made a verbal request for withdrawal on March 17 but the school authorities shot back saying that the fees are non-refundable. I again gave a written request through email on March 21 and 29 but no payment has been refunded as of now,” the complaint filed by Ms Mansi Gulati said.

The copy of the complaint was posted on admissionsnursery.com, an online forum of parent community, after which many other parents claimed to be facing similar situations.

They complained that some schools in West Delhi and Central Delhi are following the non-refunding policy.

As per DoE guidelines, “If any parent, after depositing the full fee for admission of a child, chooses to withdraw the child from the school within one month from the date of admission, the school shall retain the registration charges, admission fee and the tuition fee for one month only, and shall refund all other amounts of fees or other charges within fifteen days of the request made by the parent(s), or guardian(s) to the school under proper receipt.”

According to founder of the forum, Sumit Vohra, some schools in the capital are making a fool of parents by telling them that fee refund policy of current year has not come yet for 2017-18.

“As we already have DoE fee refund policy in place and schools are very much aware that till the time no new government notification comes, the old notification is valid. DoE should take strict action against schools not following fee refund policy,” he said.

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Permalink Reply by Ravinder Pal Singh on April 6, 2017 at 11:11am

My kids first day is school very good & not having any kind of problem from Sprindeals school Pusa Road. Karol Bagh, New Delhi

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Permalink Reply by Sakshi (Moderator) on April 6, 2017 at 11:57am

Congrats Ravinder :)

See other parents first day exp and pics and share yours on this first day exp on this exclusive thread

http://www.admissionsnursery.com/forum/topics/firstday

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Permalink Reply by sumit vadhera on April 6, 2017 at 12:01pm

I had applied for nursery admission charges refund on 23rd march 2017@Maxfort school sector 7 dwarka.....since then I'm still waiting for refund.....everytime i call them they say you will get a call...yesterday said it will take another 15 days....

Maxfort school is unnecessary harassing parents....I have raised a complaint on DOE against this school for not refunding my money until now...

Sumit

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Permalink Reply by Sakshi (Moderator) on April 6, 2017 at 12:08pm

Sumit

If you face any problem in getting refund keep us posted

Yes many schools are flouting guidelines n not refunding within 15 days

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Permalink Reply by sumit vadhera on April 6, 2017 at 12:19pm

Thanks Sakshi mam..yes till now i'm waiting for refund...i applied for refund personally on 24th March in maxfort@dwarka....since then they were giving dates after and after....yesterday they said after 15 more days...

I had already escalated to DOE and raised a complaint....today 6th april their finance head@maxfort called me and said cheque will be ready by tomorow max......i will wait now...

I got more annoyed with their teacher's attitude on phone and comments like "sir hum mana to nahi kar rahe refund ke liye and de to rahe hai....aapko phone karke baata denge jab hoga"....and as of now we are working on fees of current students...refund will happen afterwards....