Nursery Admissions in Delhi NCR 2026-27
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Nursery admission woes? You’ve now got a helpline
Dainik Jagran 8 Jan
DoE issues guidelines on nursery grievances
TIMES NEWS NETWORK
New Delhi: The government intends to ensure that schools follow the rules this admission season. On Tuesday, the Directorate of Education issued yet another batch of guidelines related to nursery admissions, this time on grievance redress. The promised helpline has been set up and schools are also required to display at the entrance contact information of the education officer parents can complain to.
The guidelines, once again, leave very little room for schools to take a decision and specify even the size of the board with colour and text. The order directs all education officers (EOs) “to get a flex board fixed at the main entrance of each unaided private recognized school falling in their jurisdiction.” The board, which has to be threefeet-by-four-feet, has to be “at the minimum height of five feet” and blue with text in white. It must bear the education officer’s name, zone number, his office address and telephone number and mobile number in both Hindi and English and has to be up by January 10. Admissions begin on January 15.
The guidelines are meant to “streamline the admission process…and to facilitate speedy redressal of grievances of parents.” The order further says that if a complaint to the EO doesn’t do the trick, parents may contact the office of the education minister Manish Sisodia through the newly established helpline–27352525.”All the unaided private recognized schools shall extend full co-operation to the education officer to get the said flex board fixed,” it says.
Parents have welcomed the move. Mona Kohli (name changed), who will be seeking admission for her son in one of the Vasant Kunj schools, says that these measures “can only increase transparency and will put a check in place.” “This information will now be readily available. If I’m standing outside and I have to report something, I won’t have to look for a channel. If they have to search much, parents tend to give up. They don’t even complain,” says Kohli. She figures more parents will complain this year “which will be more feedback for the minister to improve the system.”
Delhi Public Schools Management Association chief R C Jain says that the board is not exactly a new concept but is uneasy about the direct access to the education officials it is meant to provide. “The information is already publicly available but putting a board right in front may create some unnecessary problems. Parents will complain about everything, even if the school asks them to pay fees and they don’t plan to,” says Jain.
IN ADMISSION QUEUE
Nursery admission woes? You’ve now got a helpline
NEW DELHI: The Delhi government on Tuesday came up with a helpline for complaints related to the admission process in city schools. Parents can now call on 011-27352525 to complain.
The education department directed all zonal education officers to address the complaints, saying that it will be the overall responsibility of the deputy directors of each district to make sure that the complaints were redressed.
The education officers of all zones will also have to install a flex board outside each unaided private recognised school with the name, address, office and mobile number of the zonal officer.
If the parents are not satisfied with the response of the zonal officers, they have been advised to call on the government helpline.
All the flex boards have to be installed by Friday.
The department has warned all schools and education officers that non-compliance with the orders will be dealt with seriously.
The education department’s grievance redressal section on the website receives hundreds of complaints each year during the nursery admissions. Most of them are re g arding schools refusing to give forms to EWS students and forcing parents to buy expensive prospectus with application forms.
Nursery admission woes? You’ve now got a helpline
NEW DELHI: The Delhi government on Tuesday came up with a helpline for complaints related to the admission process in city schools. Parents can now call on 011-27352525 to complain.
The education department directed all zonal education officers to address the complaints, saying that it will be the overall responsibility of the deputy directors of each district to make sure that the complaints were redressed.
The education officers of all zones will also have to install a flex board outside each unaided private recognised school with the name, address, office and mobile number of the zonal officer.
If the parents are not satisfied with the response of the zonal officers, they have been advised to call on the government helpline.
All the flex boards have to be installed by Friday.
The department has warned all schools and education officers that non-compliance with the orders will be dealt with seriously.
The education department’s grievance redressal section on the website receives hundreds of complaints each year during the nursery admissions. Most of them are re g arding schools refusing to give forms to EWS students and forcing parents to buy expensive prospectus with application forms.
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